3rd Line Support Engineer
Salary – £25K – £35K
My client is seeking an experienced 3rd Line Support Engineer with a thorough knowledge of desktop, server and network applications. The best candidate will also have great security experience and be experienced in setting up high level servers and configuring desktop systems.
Keep systems up-to-date through operating systems upgrades.
Monitor networking equipment and servers
Assist with the design, implementation, and ongoing support of new software and features ensuring its secure.
Monitor web performance, network availability, and security.
Oversee troubleshooting for system errors.
Set up equipment for new sites.
Configure, test, and monitor servers, firewalls, databases, and new software.
Perform data backups.
Install and update network system improvements as needed.
Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
Provide technical support either by phone, remote access or site visits as needed.
Respond to IT issues; hardware maintenance, software, networking, etc.
Evaluate connectivity issues, equipment, and software.