Security Endpoint Protection Engineer


Job Status:

£400 - £425 /

Ref 10033_1613649214

  • IT

Security Endpoint Protection Engineer

£400 – £425 per day + holiday pay allowance (Inside IR35)

Contract – (Until the end of Dec 2021)

Location – remote/work from home

Our client is a global name with a fantastic reputation. We are looking for a top-notch Engineer that is passionate about cloud and security technologies. You’ll be part of a team that supports a product impacting tens of thousands of customers.

Key Responsibilities:

* Scope and resolve complex issues with onboarding, deployment and configuration of products
* Advise and educate customers on the features and capabilities of our products
* Interpret and analyze log data to troubleshoot issues in customer environments involving cloud, server, endpoint and network infrastructure
* Communicate solutions and recommendations to the customer and ensure that customers have the information and tools to address similar issues in the future
* Collaborate and coordinate with other teams and experts throughout the business to tailor the best solution for customer issues
* Perform activities necessary to quickly mitigate outages and service interruptions in the customer’s environment by recommending and implementing workarounds
* Maintain current knowledge and understanding of product roadmaps and emerging technologies
* Investigate and communicate incident root cause to customers
* Participate in an on-call rotation when required
* Develop, document, and implement runbooks for training, process standardization, and guidance on how to troubleshoot effectively

The ideal candidate will be required to have a Technical Degree or adequate practical on the following Technologies

* Minimum 3+ years experience with Anti-Malware technologies and/or Systems Administration with focus on security (this should include experience with endpoint security, server security and threat analytics)
* Minimum 3+ years customer facing support experience
* Knowledge and understanding of the internals of the Windows Operating System fundamentals (Processor, Memory, Processes and Registry) and/or Network Technologies (TCP/IP, VPN, Proxy)
* Hands-on knowledge in cloud technologies
* Experience supporting large and complex geographically distributed enterprise environments with 1000+ users

Job Information

Job Reference: 10033_1613649214
Salary From: £400
Salary To: £425
Job Industries: IT
Job Locations: London
Job Types: Contract

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