Position: IT Service Delivery Co-ordinator
Salary: £28-32,000 p/a + package
TEC Partners are recruiting on behalf of an outstanding organisation based in Northamptonshire – a market leader in their field. They are looking to hire a talented IT Service Delivery Co-ordinator to join their fast paced and highly skilled team. If you are an IT professional looking for your next challenge, then we’d love to hear from you.
You will primarily be responsible for ensuring that ITIL best practices are understood and integrated into each process; whilst working efficiently with other team members to ensure the effective all-round service delivery across the organisation.
This position will be key in overseeing the Service Catalogue for the development of specific and measurable targets aligned to the agreed tiered levels for IT Service Delivery.
It will be essential that you have some commercial experience of working in a similar, IT Service Delivery Co-ordinator / Junior IT Service Delivery Manager position. Also essential for you to demonstrate that this experience will be directly transferable in to my client’s requirement at interview stage.
Other key skills / experience include:
-Excellent working knowledge of service delivery in general and problem / change management
-Proven success of operating efficiently in a fast-paced and rapidly changing environment
-Commercial experience of working with systems monitoring technologies
-Excellent communication and customer service skills
-An attention to detail and a problem-solving mind-set
A full list of responsibilities and required skills/experience will be provided in a comprehensive job description on application.
If this sounds of interest then do not hesitate to contact, as they are looking to interview and appoint the successful candidate ASAP!